Privacy Policy

Last updated: September 11, 2024

This Privacy Policy describes how ONUZAN FIT (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on onuzanfit.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to users of the Services, including customers, website visitors, or any other individuals whose personal information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we collect depend on how you interact with the Site and use our Services. “Personal information” means any information that identifies, relates to, describes, or can be associated with you.

Information you provide directly:

• Contact details: name, address, phone number, and email address.

• Order information: billing and shipping addresses, payment confirmation, email address, and phone number.

• Account information: username, password, security questions, and other details used to secure your account.

• Customer service information: any information you choose to include when communicating with us, e.g., when sending a message through the Services.

Failure to provide certain information may prevent you from using or accessing specific features of the Services.

Information we collect automatically:

We may automatically collect certain information about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies. This may include device information, browser data, network connection details, IP address, and other information related to how you interact with the Site and Services.

Information from third parties:

We may also receive information about you from third parties, such as:

• Service providers supporting our Site and Services (e.g., Shopify).

• Payment processors that collect payment information (bank details, credit/debit card data, billing address) to process your purchases.

• Third-party analytics, advertising, and tracking tools (cookies, pixels, SDKs, web beacons).

All information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: to process payments, fulfill orders, manage your account, handle shipping and returns, and otherwise perform the contract we have with you.

• Marketing and Advertising: to send promotional emails, SMS, or mailings, and display relevant ads. Where required by law, we rely on your consent; otherwise, we rely on our legitimate interest under Art. 6(1)(f) GDPR.

• Security and Fraud Prevention: to detect, investigate, and address fraudulent or illegal activity, and to protect account security.

• Customer Service and Improvements: to respond to your inquiries, improve the Services, and enhance user experience.

Cookies

Like many websites, we use cookies. For specific information on cookies used by Shopify, see: Shopify Cookie Policy.

You can configure your browser to block or delete cookies, but doing so may affect your experience and limit the functionality of the Services.

Disclosure of Personal Information

We may share your personal information in the following cases:

• With service providers (IT, payment processing, order fulfillment, shipping, customer service, analytics).

• With business and marketing partners for advertising purposes.

• With affiliates within our corporate group.

• As required by law, or in connection with business transactions (e.g., merger, acquisition, bankruptcy).

We do not use or disclose sensitive personal data without your consent, nor do we “sell” or “share” personal data of individuals under 16 years old, as defined by applicable law.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy or security practices, and encourage you to review their policies.

Children’s Data

The Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for deletion.

Security and Retention

No system is 100% secure, but we take reasonable steps to protect your information. We retain your personal data only as long as necessary for the purposes described above, or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access/know

• Right to deletion

• Right to correction

• Right to data portability

• Right to opt out of “sale,” “sharing,” or targeted advertising

• Right to restrict processing

• Right to withdraw consent

• Right to appeal (where applicable)

To exercise these rights, contact us at the details below. We may require additional verification of your identity.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal data, please contact us. If unsatisfied with our response, you may lodge a complaint with your local data protection authority.

International Users

Your data may be transferred, processed, and stored outside your country of residence, including in countries where data protection standards differ. When transferring data from the EEA or UK, we use recognized safeguards such as Standard Contractual Clauses unless transferring to a country deemed “adequate” by the EU/UK.

Contact

If you have any questions about this Privacy Policy or our data practices, or to exercise your rights, please contact us at:

📍 ONUZAN FIT®
60 Rue François 1er, 75008 Paris, France
📞 +33 (0)9.75.60.38.51
✉️ contact@onuzanfit.com

For purposes of applicable data protection laws, unless stated otherwise, ONUZAN FIT® is the data controller of your personal information.